Winter Garden Wheel Works - Winter Garden, Florida

Mike Thomas

My rear disc brake malfunctioned, making pedaling somewhat difficult. Stopped at the shop an hour before opening but the mechanic was out front. He checked the brake, diagnosed the problem, and promptly fixed it when the store opened at 10. He also tuned the gears and re-wrapped the handlebar tape. Took it out to Buckhill and rode great. Good folks. Very competent. Fair prices. Definitely recommend.

Robert Cowles

Brought in my CATRIKE Dumont with multiple items needing repaired and they made it look and ride like new. They were friendly and did great work. Highly recommend!

CMB Caspanello

The shop is opened floor, bicycles are around the buding and in the front that are for sale. They have lots of bike clothing including crooked can shirts. I have purchased bike shorts from here before and although pricey ($80) they have lasted a long time. Our first employee was very helpful, the other one seemed irritated by our presence. First employee checked us out and helped finding the right helmet. Thanks for the help with tires and inner tubes.

Frederico Gontijo

Not a good experience. Went there to change one spoke, and received a revision in the quote to change the cassete and more that I denied. The bad came when I went to pickup the bike and asked to explain what was on the quote. The mechanic came and told me that the cassete was bad and after the change of the spoke could not pedal backwards, my wheel was not perfect the shock was worn out… and at the end he told me to get a new bike!!!
I have a Specialized Epic that is not new, but worked fine and the problem with pedaling backwards was not existent when I drop the bike.
Not to mention the mechanic’s attitude I found out that when mounting the wheel back he did not install the spacer that causes the impossibly to pedal backwards.
Can’t tell that was on purpose but cannot recommend this shop, felt like they were trying to rip me off.

Sean Teixeira (Anon232)

Went in Saturday on a whim looking for a new bike. The staff here are EXCELLENT and really helpful. Nick gave me all the advice I needed based on the info I gave him, and I picked out a Specialized Aethos Comp. After letting me go on a test ride I was super into it and decided to buy. Dennis did all the adjustments to make sure the fit was good and I've never left a store happier than I did this one. If I could give more than 5 stars I would!

Matt Smith

My wife and I recently purchased bikes from here. The service was outstanding from start to finish. No high pressure sales just good old fashioned great customer service. Please don’t be intimidated if your knowledge of riding is not at expert level. The Team here will walk you through everything.

Nat Marie

I called for assistance with a new purchase from an outside store and was welcomed in to receive the help I needed. I dealt directly with shop manager and Tyler. There were another two gentlemen who were very kind and helpful too.

From the assistance I received to bring my bike into the store- to the moment it was loaded into my vehicle, the customer service experience was excellent.

Considering I didn’t have a professional bicycle, the staff still provided the care and service to ensure I left happy and can enjoy a safe, comfortable ride with the necessary adjustments.

It’s great to have a trusted bike service shop in town. Thank you for the great experience. My first bike ride was flawless.

Alvaro Guerra

They brought my bike back to life, and made it good as new! There were a few things they had to order, and some things I had to buy because the parts were either missing or too broken to fix. They do honest work and help people ride their bikes how they want and the way they want as safely and as enjoyable as possible. I love this place. Best bike shop ever!!!?