NewSouth Window Solutions - Altamonte Springs, Florida

Bonnie Mizell

Achilles and his team were amazing! NSW replaced a wall of Windows, including a slider in our 42 year old Florida room. In addition to installing our beautiful new windows, they had to rebuild sections of the opening. Everything was meticulously completed. They were thorough, professional and efficient. We love our new windows and have been astounded by how much cooler that room is now! Thank you!

Thana Ash

I'm excited to share my experience with New South Window Solutions. We replaced 11 windows and 2 sliding glass doors with their impact resistant windows. The entire process was continuous and flawless. The sales rep, Brad Beshears was informative with the many questions that we had. The install was a two day process because of the amount of windows being replaced. The crew that reported to our home on the day of install were professional, clean and quick. Jose's install crew sure know what they are doing! I also communicated several times with Kalif and Chris during my payment processes. Both were exceptional in the area of customer service. I absolutely love our new windows that provide us better insulation, protection and outside sound reduction. I would highly recommend any services this company provides.

Amy Pyle

My experience with New South Windows of Altamonte Springs was excellent. It's a small office building that had the same windows in it since 1969. The first person we met was Brad Beshears, and he made a great first impression and answered all our questions about why NSW was different. Being in Florida, we liked that the windows were manufactured right here and made especially for our climate. We did get some other quotes - but for the quality and price, NSW stood out as the best. I believe our installer was Louis - he and his partner were careful and detail minded with their work. Also answered any and all questions during the process. They left the area clean and the inspector had no issues with any of it. We LOVE our new windows!

David Kendrick

We had over 30 Windows and doors installed by New South in 2020 that continue to leak, fade, fog and fail causing thousands of dollars of damage. New South continues to change their story on why these issues are not covered by their warranty. The latest leak issue occurred in November 2023. Pictures attached. A service tech was here on 29 November and I have been unable to get any calls returned or information regarding the repairs required. I have called everyday for over two weeks with no calls returned. They do not seem to care about customer satisfaction, honoring warranty or servicing their product after installation. Buyer beware!

I was able to ultimately get support from their service manager Fred who very helpful. Apparently, the new south windows lifetime warranty does not extend beyond one year if you buy the home from the original homeowner. This is extremely disappointing. I did have some other windows repaired and replaced at my own expense and Fred was able to help and expedite that for me and I do appreciate that. The major leak mentioned above did require a completely new set of windows to be installed and we ultimately chose another window manufacturer due to the delays originally experienced in getting support. This was done at own significant expense.

This whole process has been very stressful but I do appreciate the help I was able to get from Fred.

Mina Heuslein

It was a pleasure working with new south windows...

everyone was pleasant and professional. The sales man actually climbed onto the roof to take the measurements..

I can't say enough about the installation crew... they were polite, efficient & professional. they did a great job, considering how difficult it was to replace LARGE clear story windows. their price was reasonable and offered good financing terms.

Highly recommend them !

Myron Brown

Are you looking for a great experience, and excellence in craftsmanship for new/replacement windows? Contact NewSouth Window Solutions @ Orlando. We replaced (24) windows & (2) exterior doors in 3.5 days. Several members of my family are contractors, I was amazed of the skill and care that my installation team from NewSouth performed. Aaron Pratt & Ravi Tikaram did a phenomenal job, they should be recognized for a job well done. Lastly, when the inspector came out he had also mentioned the attention to detail on the doors and windows. I did my research, and I'm glad that I selected NewSouth Windows.

Happy Homeowners
Myron & Raquel Brown

Jose Aponte

New South windows sent workers that did now know how to read drawings on how to install windows. They sent them for a second time to correct the installation of the windows and they still did not correct the installation per drawing and code. Then a manager came to correct the installation and when the city inspector came he found missing screw on a window and also on the sliding door. Also the installers did not clean after them self and left caulking everywhere. The installers also broke window sills and New South window is wanting to replace them. Also the forgot to place a Sash on a window and six month have gone by and they have not added the Sash to the window.

James Crim

After other window companies it was a joy working with NewSouth Windows. They replaced our sliders in 2020 and they have been working like a dream. We were so happy with them that we brought them back to replace three windows and they did not disappoint. The team they sent us lead by Chris was professional, courteous and knowledgeable. They worked hard and didn't stop until the job was complete. They did a first class job and have won a customer for life. I highly recommend them.